Privacy, Shipping, Billing, Return Policy, Terms of Use, Charity Registration, New Zealand Tax Status, and Contact

 

Epic Christian Books is committed to maintaining your trust and confidence. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online.

 

By accessing or using this website and providing personal information, you are signifying that you consent to the Privacy Policy presented here. Epic Christian Books reserves the right to change the Privacy Policy at any time at its sole discretion. Your use of this site will be subject to the most current version at the time of such use.

 

No Sharing of Personal Information

Epic Christian Books will never sell, lease, or trade your personal information. It is not publicly accessible. Unless we are compelled by a subpoena, court order or similar legal procedure to share your personal information with law enforcement, government officials or other third parties, it is accessed only by those who are authorised by Epic Christian Books and abide by strict confidentiality agreements. You can be assured that the information we maintain will only be used to support your relationship with Epic Christian Books.

 

Security

Epic Christian Books is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.  

Credit card information is collected directly on the site of our payment processor. It is never collected, stored, or transmitted through our servers and is not accessible by Epic Christian Books employees.

 

Cookies

From time to time, we may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer's hard drive. A cookie can't read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our sites and to maintain your shopping cart. We may use this information to better personalize the content you see on our sites.

 

Many Web sites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features may not work as intended.

 

Site Usage Statistics Settings

We use web analytics tools to measure anonymous site usage statistics so that we can make informed decisions to improve your experience on our website. These tools use cookies to store anonymous usage information and identify repeat visitors, and in some cases your email address if you enter it on the website. These tools do not collect any other personal information besides your email address.

 

If you do not want any of your personal or website usage information to be included in our site usage statistics, you may contact us to opt out.

 

Children's Online Privacy

We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. We encourage you to become involved with your child's access to the Internet and to our site in order to ensure that his or her privacy is well protected.

 

Shipping Policy

All orders will be processed within 3-5 business days of receipt and shipped by standard mail unless otherwise requested. Additional fees will be assessed for special handling. Call (03) 352 9568 or email info@epicbooks.co.nz

 

Billing Policy

We accept Visa, and MasterCard. All online orders are processed by Paypal’s secure SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in New Zealand dollars, unless otherwise stated.

 

Return Policy

If for any reason you find an item you've received from us less than satisfactory, please return it to us within 30 days of receipt. We'll send you a replacement, a refund cheque, or credit your credit card as appropriate. Shipping fees to return the item(s) are not refundable unless incorrectly shipped, received damaged or defective.

 

Account policy

Epic Christian Books reserves the right to de-activate or remove any user accounts provided at www.epicbooks.co.nz without notice if a user has provided wrong information, has violated common Internet policies or if the account has been inactive for more than 60 days.

 

Download License

Downloads are solely for personal, noncommercial use.

 

Contacting Us

If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at (03) 352 9568 or email info@epicbooks.co.nz. 

Our mailing address is:

Epic Christian Books, PO Box 5482, Papanui, Christchurch 8542

 

Our physical address is:

Epic Christian Books, 1 Waterman Place, Ferrymead, Christchurch